Shipping, Refund, and Return Policies
- PROCESSING TIME
Orders process within 1–3 business days. - SHIPPING METHODS
Options shown at checkout. - LOST PACKAGES
Replacements issued upon verification. - INCORRECT ADDRESSES
Customer responsible for accuracy, we only provide prediction address to help. - INTERNATIONAL ORDERS
Customer responsible for duties/taxes.. - DAMAGED ITEMS
Provide photos within 3 days of delivery. - CONTACT: [email protected]
- RETURNS ELIGIBILITY
Accepted within 30 days only if unopened, unused, and in original packaging. - RETURN SHIPPING
Customer pays for return shipping. - REFUNDS
Refund issued after inspection. Opened jewelry WILL NOT be refunded. Customer is responsible for paying for another shipping label to receive item(s) back. - NON-RETURNABLE ITEMS
Opened jewelry, used items, clearance items, digital goods. - CONTACT: [email protected]
- RETURNS ELIGIBILITY
Accepted within 30 days only if unopened, unused, and in original packaging. - RETURN SHIPPING
Customer pays for return shipping. - REFUNDS
Refund issued after inspection. Opened jewelry WILL NOT be refunded. Customer is responsible for paying for another shipping label to receive item(s) back. - NON-RETURNABLE ITEMS
Opened jewelry, used items, clearance items, digital goods. - CONTACT: [email protected]